Refund and Returns Policy

Thank you for shopping at CoreCare Posture Corrector. We want to ensure you have a transparent and straightforward experience with your purchase.

Returns & Eligibility

Our return policy lasts 60 days from the date you receive your item. If 60 days have passed since delivery, we unfortunately cannot offer a refund or exchange.

To be eligible for a return:

  • The item must be in its original packaging and condition.
  • You must provide a valid receipt or proof of purchase.
  • The product must show verified functional defects.

Note: We do not offer refunds for change of mind. Special considerations may be reviewed in exceptional circumstances at our discretion.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards
  • Custom-made or personalized products
  • Downloadable software products
  • Intimate, sanitary, or personal care items
  • Perishable goods (food, flowers, magazines)
  • Hazardous materials, flammable liquids, or gases

Order Cancellations

We process orders quickly to ensure fast delivery.

  • Cancellations are only accepted for full-priced items within 60 minutes of placing your order.
  • If you need to cancel, please email us immediately at [email protected]. Cancellations requested after 60 minutes cannot be accommodated.

Refunds

Once your return is received and inspected, we will email you to confirm receipt and notify you whether your refund has been approved or rejected.

  • Approved Refunds: Your refund will be processed immediately, and a credit will automatically be applied to your original method of payment within a few business days. Deductions may apply for return shipping costs.
  • Late or Missing Refunds: If you haven’t received your refund yet:
    1. Recheck your bank account.
    2. Contact your credit card company (it may take time before your refund is officially posted).
    3. Contact your bank to check processing times.
    4. If you’ve completed these steps and still have not received your refund, please email us at [email protected].

Exchanges

We only replace items if they arrive defective or damaged. If you need to exchange a damaged item for the same product, please email [email protected].

Return Shipping & Details

  • Shipping Costs: You are responsible for paying your own return shipping costs. Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your payout.
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  • Tracking: If you are returning an item valued over $10, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.
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  • Final Approval: Refunds are issued only after we physically receive and inspect the returned item to confirm all eligibility conditions are met.